What is the purpose of establishing a quality assurance program in DJJ?

The purpose of establishing a quality assurance program in the Department of Juvenile Justice is to ensure effective delivery of juvenile justice services. A quality assurance program focuses on systematically evaluating and improving the services provided to youth in the justice system. This involves monitoring practices, assessing outcomes, and implementing necessary changes to enhance service effectiveness and compliance with established standards. By doing so, the program aims to support positive outcomes for juveniles, promote accountability, and ensure that resources are utilized efficiently to meet the needs of the youth and the community.

In contrast, while assessing the performance of individual employees may occur as part of a broader quality assurance initiative, it is not the primary goal of the program. Similarly, although increased funding might be an indirect result of demonstrating program effectiveness, it is not the main aim. Lastly, a quality assurance program is not designed to reduce the number of employees; instead, it focuses on improving service quality, which can involve staff development and training.